How does your handle attachment work?

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Many of our customers seem curious about our handle attachment system, probably because they can see that the handles have screw heads instead of rivet heads, but they don’t quite get how the attachment works. Our handles are typically attached at … Continued

What currency are your prices?

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We are located in Canada, so our default store currency is Canadian dollars. We have a currency switcher that allows you to view prices in USD as well as purchase in USD. It’s up to you which you use. When … Continued

What’s special about your knives?

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That is almost always the first question people ask, especially if they are aware of our prices, which, though not cheap, are very competitive with higher-end mass produced knives from well known companies in Germany and Japan. Our knives are … Continued

How do you use my personal information?

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We only use the personal information you provide to us, for example home address, email address, phone number and order details, to communicate with you and to maintain the necessary data retention required of us by tax authorities etc. Our website securely … Continued

How do I pay?

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We accept credit card payments via our payment gateway, square.com. Alternatively, you can pay using PayPal. Your card details go to Square or PayPal and are never stored on any servers we control.

What blade finishes do you offer?

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We originally made all our knives by machining the blade bevel, rather than grinding it (grinding is how most knives are made). This original finish, in which we polish the milled bevel but leave the machining lines is what we … Continued

What does backorder mean?

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On our product pages, if we don’t have stock on an item, you will see that it is “available on backorder.” Usually this just means that we don’t have that item built up and ready to ship immediately. In such cases … Continued